T & C's

About these Terms and Conditions

In these Terms and Conditions "we" and "us" mean - ABN:62575876537  The Jarmies Group Pty Ltd Trading as The Shirt Muse (TSM), of New South Wales NSW and "you" and "your" means you the customer.

These Terms and Conditions together with your order constitute the entire Contract between us and you for the supply of Products. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing or by email prior to the event.

Legal Capacity to Transact

If you are under the age eighteen (18) years you cannot place orders with TSM.

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Any orders placed and accepted by us will be deemed to be by persons over the age of eighteen (18) years.

Should TSM suffer any damage or other losses as a result of a transaction entered into by a minor, TSM reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with TSM.

Placing Your Order

When you place your order, we will issue you with an order number.

By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions.

We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered.

If we cannot process or accept your order after payment is received we will contact you by email or telephone.

TSM reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Payment Methods and Processing

All prices on this website are in Australian Dollars AUD.

TSM accepts Visa, MasterCard and AMEX online or in store.

Payment can also be made by direct deposit to:

Account Name: The Shirt Muse
BSB: 012 227
Account Number: 297228339

Orders paid for by direct deposit will not be processed until payment has been received. Please ensure that you include the order/ invoice number in the transaction description.

Orders placed on a weekend or a public holiday will not be processed until the next business day.

Business days are Monday through Friday, excluding Australian public holidays, business hours 9am - 6pm.

We process credit card payments after you click the process order button.

For credit card payments we will email a tax invoice to you with your order confirmation. Your tax invoice is your proof of purchase.

GST

All prices quoted on this website are inclusive of GST except for items that are exempt from GST. Items that include GST, and the total GST paid will be clearly marked on the invoice.

Prices

TSM always seeks to list products with the most competitive prices.

TSM reserves the right to change prices or products displayed at the TSM website at any time.

Supply of Products

Subject to these Terms and Conditions, we will supply to you the Products indicated on your order confirmation.

When your order items have been dispatched, we will email you to confirm shipment is on it's way.

Refund Policy

If you find that the goods were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods. We will organise for the return of the goods and arrange a credit towards your next purchase or send a replacement product. We also offer 100% money back guarantee if you are not happy with your product. Please see Customer care page for more information. Full refund (minus $10 shipping for orders under $100) 

Delivery Charges

TSM reserves the right to change prices for delivery at any time. Currently all australian order's over $100 are shipped free via Australia express post, orders under $100 are charged at $10 flat rate. All international deliveries are shipped at a flat rate of $20 per order.

Delivery Times

All orders on this website are processed/dispatched within 24 hours M-F. If there are any unforeseeable delays, you will be contacted by our customer service team.

Orders will be shipped to you by Australia Post, or where more appropriate, a Courier Service of our choosing. 

Please Note

If you REQUIRE a fully insured postal service that must be signed for, rather than being left at your door, you can request this at the time of ordering.  An addtional charge will be payable for this service.

Once purchases have been dispatched, we cannot be held responsible for items lost or damaged in transit. However we will do our best to track the items down through express post tracking.

Although every effort is made to ship your order according to the estimated delivery times provided, estimated shipping times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time please contact us at hello@theshirtmuse.com.au

Title and risk of loss to all products will pass to you on delivery.  

Products Damaged in Transit

Australia Post Express satchels are not insurable.  It is however, a much quicker service in general.  Damage, loss or theft incurred as a result of using this delivery option is at the purchasers risk.

If you require a fully insured postal service such as Australia Post Registered that must be signed for, rather than being left at your door, it is your responsibility to request this at the time of ordering.  Australia Post Registered automatically includes $100 insurance.  Additional fees are payable for full insurance and person-to-person delivery options.

Faulty Products

TSM is proud to offer our customers quality products. We will endeavor to supply you with product you have ordered in new condition. However, on occasion goods may be damaged during transit. If this occurs please either email us at hello@theshirtmuse.com.au or contact our Customer Service Team 1800 806 175. We will supply you with a replacement product.

Limitation of Liability

While we make every effort to ensure that the information contained within the website is complete, accurate and current, we expressly do not guarantee that the information is complete, accurate or current and assume no responsibility for any errors or omissions of any kind in the content of the website.

We reserve the right to amend or supplement the information supplied on this website without prior notice.

Links available on the website link to websites not maintained or controlled by us. We provide these links for your convenience and are not responsible for their content and do not endorse any pages linked to this website. This also applies to any links to which this website refers, whether directly or indirectly.

We shall not be liable to any party for any direct, indirect, special, or consequential damages or any damages whatsoever resulting from loss of use, data, profits or expense whether in an action of contract, negligence, or other action arising out of any use of our services or in connection with the use or performance of this website, or the content of this website or referred to on this website or any other website you may access through this website.

Copyright

This website and its contents are subject to copyright by The Shirt Muse. Other than for the purposes of fair dealing, criticism, review, study or research, you may not copy, print or store by electronic or any other means a part or the whole of this website or its contents. Trading Address 3/233 Johnston Street Annandale NSW 2038.